Frequently Asked Questions

REFUNDS: We are confident you will love your Bombshell Beads items but if not, please let us know and we will happily refund you. All non-defective and unworn merchandise may be returned within 7 days of delivery for a full refund. You will be responsible to pay all costs to insure and safely return the items back for a full refund, using a shipping carrier of choice.  Please include in your package: your name, phone #, order #, and the reason for the return. Your package must be insured and prepaid.                                                                                                          
SHIPPING POLICY: Order processing time for all items on our website are 7-14 business days except our Fine Jewelry Line and those items may take up to 4 weeks due to the handmade nature of our products such as gold and diamonds. You will receive a shipping confirmation email once your order is ready to ship.  Once you have received this email please allow 24-48 hours for your tracking number to update with USPS. At this point your package can be tracked via USPS.com using their twenty six digit tracking number.                                             
Please keep in mind delivery dates may change due to inclement weather conditions and holidays.                                                                                                
REMAKE/RESIZE PROCESS: Number of beads is approximate based on size of natural stones. All bracelets are handmade based on the wrist size you ordered. Resizing or a remake of any bracelet is available at the cost of $10 per bracelet plus $10 shipping.  
Please send your item to:
UPS STORE
ATTN: Bombshell Beads
401 South Mount Juliet Rd
Suite 235
Mt. Juliet, TN 37122
Please include your:
     Full Name
     Phone #
     Order #
Your package must be insured and prepaid.                                                                      
PRODUCT CARE: Beauty products such as perfume, hairspray, and deodorant may damage natural or jewelry due to chemicals in these products. Always remove your bracelets and jewelry before swimming, bathing, and doing household chores, and using abrasive cleaners. If your jewelry requires further cleaning, use a soft cloth. Never use jewelry cleaners as they are too harsh and may contain abrasives. We recommend using a polishing cloth for all gemstones and jewelry.